FAQs

Frequently Asked Questions

  • What are your business hours?

    Our business hours are typically 9:00 am - 4:30 pm Central Time


    We are in the North Dallas area of Texas

  • Does it matter whether my designer is in the same city?

    It depends on your comfort zone. I only meet 30% of my clients face-to-face. 


    We normally work with clients in Eastern, Central, or Mountain time zones. 


    I like to schedule meetings to chat by phone, video, and screen share.  

  • What type of payment methods do you accept?

    Check, Credit Card, PayPal or Venmo

  • How many years have you been in business?

    15 years (Owner has over 30 years of industry experience) 

  • Do you offer set rate or flat rate pricing?

    We do not usually offer flat rate pricing. Flat rate or set rate pricing is usually higher than hourly pricing to include unforeseen items.


    Before starting a project, we will gather as much info as possible about what is needed for your project and will provide an estimate.


    I keep in touch with clients during the duration of a project and let them know how many hours have been spent on their project each day or week and also when we are close to reaching the estimated amount.

  • Do you provide writing (copywriting)

    We have several writers and proofreaders we recommend.

  • Do you offer Printing?

    We would be happy to get you printing quotes, order the printing, and have it shipped to you.

  • Do you offer Web Hosting?

    Yes. We offer web hosting.

  • Do you offer SEO services?

    We have an several SEO specialists we recommend.

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